Reference

Your Agreement with rdr2 Starts Here

These Terms and Conditions form a binding agreement between you and rdr2 the moment you open an account on rdr2.click.

Account Eligibility RulesUPI & Paytm ConductDispute ResolutionAccount Suspension RightsJurisdiction Clause
rdr2 Your Agreement with rdr2 Starts Here
CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or you wish to raise a formal concern about how they apply to your account, our…

Email Support Send a written query about any clause or account ruling to our dedicated legal-queries…
Live Chat Our chat window is available around the clock for immediate questions about how a…
Help Centre Our self-service Help Centre contains annotated plain-language summaries of every major clause.
ACCOUNT SECURITY STANDARDS

How rdr2 Handles Your Data and Account

These Terms and Conditions are backed by concrete operational practices — not abstract promises.

Data Retention Period

We hold your account data for as long as your account is active and for the period required by applicable Indian financial-record rules after closure. You may request a full data summary at any time by writing to our support email.

Cookie Handling

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby layout. No advertising cookies are set without your explicit consent via the cookie banner on first visit.

Account Security Practices

Passwords are stored as salted hashes — never in plain text. We enforce two-factor verification for withdrawals via UPI, Paytm and PhonePe, and flag any login from a new device for manual review before access is granted.

Who Controls Your Data

rdr2.click is the data controller for all information you submit during registration and during gameplay sessions. We do not sell your personal data to third-party marketing companies under any commercial arrangement.

Requesting Changes or Deletion

You may ask us to correct inaccurate account data or to close and erase your account at any point. Submit a written request via email; we will action it within seven business days subject to any mandatory retention obligations.

Dispute Escalation Path

If a Terms-related dispute cannot be resolved through our support team within fourteen days, you have the right to escalate to the dispute-resolution body specified in your jurisdiction where local law permits such escalation.

Frequently Asked Questions About These Terms

The questions below cover the clauses that account holders most commonly ask about. If your question is not answered here, reach us directly through live chat or email and we will point you to the exact clause that applies to your situation.

Yes, if you access rdr2.click from India, these Terms govern your account fully. Access and eligibility for specific lobby areas, however, depend on local law and are available only where local law permits you to participate.

We can update any clause at any time. We will post a notice at the top of this page with the effective date. Continuing to use your account after that date means you accept the revised Terms unconditionally.

Depending on the severity of the breach, we may suspend your account temporarily, restrict specific features such as UPI or Paytm withdrawals, or close the account permanently. You will receive written notice explaining which clause was breached.

Email our support team with your account ID and the specific clause you believe was misapplied. We will respond within five business days. If unresolved in fourteen days, you may escalate to the body applicable in your local jurisdiction.

Yes. Every transaction you make through UPI, Paytm, PhonePe or any other supported payment rail is subject to the payment-conduct clauses of these Terms, which set out processing expectations, error-reporting windows and refund procedures.

You can request a full summary of your account data at any time by emailing our support address with your registered email and account ID. We will compile and send the summary within seven business days of receiving your request.

These Terms are interpreted in accordance with applicable Indian law to the extent that such law applies to your use of rdr2.click. Where a specific clause conflicts with mandatory local law, local law prevails and that clause is read accordingly.